Last Updated: February 28, 2026, Effective Date: February 28, 2026

VLZ Elite Exports LLP ("we", "us", "our", or "VLZ") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data in compliance with the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the applicable rules thereunder, as well as other relevant Indian laws.

This Policy applies to personal data we process as a Data Fiduciary when you:

• Visit our website: vlzeliteexports.com
• Contact us via email, phone, forms, or inquiries
• Request samples, quotations, or engage in business discussions
• Subscribe to updates, newsletters, or communications

By accessing our website or providing us with your personal data, you consent to the practices described in this Policy.

1. Who We Are (Data Fiduciary)

VLZ Elite Exports LLP LLPIN: ACN-2347 Registered Office: 5-9-163, Chapel Road, Hyderabad G.P.O., Hyderabad, Telangana 500001, India

Contact for Privacy Queries: Email: privacy@vlzeliteexports.com (or info@vlzeliteexports.com if dedicated email not yet set up) Phone: [Insert your contact number]

We act as the Data Fiduciary for the personal data we collect and process.

2. Personal Data We Collect

We collect only such personal data as is necessary for our legitimate business purposes (primarily B2B spice export inquiries, quotations, orders, and partnerships). Categories may include:

• Contact and Identification Data: Name, company name, designation, email address, phone number, postal address
• Business-Related Data: Business details, import/export requirements, product specifications, order history
• Communication Data: Inquiries, messages, emails, call records (if recorded with consent)
• Website Usage Data: IP address, browser type, pages visited, time/date of access, cookies/preferences (see Cookies section below)
• Other: Any data you voluntarily provide in forms, emails, or during business interactions

We do not collect sensitive personal data (such as financial details, health data, or biometric data) unless strictly required for a specific transaction and with your explicit consent.

3. How We Collect Your Personal Data

• Directly from you (e.g., contact form submissions, email inquiries, sample requests)
• Automatically via website cookies, analytics tools, or server logs
• From third parties (e.g., business directories, trade platforms) only when you have made the information publicly available or consented

4. Purposes of Processing

We process your personal data only for specified, legitimate purposes, including:

• Responding to inquiries, providing quotations, sending samples, or facilitating business transactions
• Managing customer/supplier relationships and communications
• Improving our website, services, and user experience
• Sending business updates, product information, or industry news (with your consent where required)
• Complying with legal obligations, export regulations, or resolving disputes
• Preventing fraud or ensuring website security

We limit processing to these purposes and do not use your data for unrelated activities.

5. Legal Basis for Processing

Under the DPDP Act, we rely on:

• Consent — Where you voluntarily provide data or opt-in for communications
• Legitimate Uses — For performance of a contract/request (e.g., responding to inquiries), compliance with law, or reasonable business purposes

You may withdraw consent at any time (where consent is the basis), subject to legal or contractual limitations.

6. Sharing and Disclosure of Personal Data

We share personal data only when necessary:

• With service providers/processors (e.g., email service providers, web hosting, logistics partners) under strict contractual obligations
• With government authorities, regulators, or export bodies (e.g., Spices Board of India, customs) as required by law
• In case of business transfers, mergers, or acquisitions (with notice where feasible)

We do not sell your personal data. Cross-border transfers (if any, e.g., to cloud servers) are done in compliance with DPDP Act requirements.

7. Data Security

We implement reasonable security safeguards (technical, organizational, and physical) to protect your personal data from unauthorized access, loss, alteration, or disclosure. This includes encryption where appropriate, access controls, regular monitoring, and employee training.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law (e.g., export documentation retention periods). Once no longer needed, data is securely deleted or anonymized.

9. Your Rights as a Data Principal (under DPDP Act)

You have the right to:

• Access your personal data we hold
• Correct or update inaccurate/incomplete data
• Erase data (subject to legal retention obligations)
• Nominate a representative for rights exercise
• Withdraw consent (where applicable)
• Grieve redressal for any concerns

To exercise these rights, contact us at privacy@vlzeliteexports.com. We will respond within the timelines prescribed under the DPDP Act.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for functionality, analytics, and performance. You can manage preferences via browser settings. For details, refer to our Cookie Policy (if separate) or contact us.

11. Grievance Redressal

For any privacy concerns or complaints: Grievance Officer: [Jagadish Vaskula / Roshan Selvamohan or designated person] Email: privacy@vlzeliteexports.com

We will acknowledge and resolve grievances promptly in line with DPDP Act requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated date. Continued use of our website/services after changes constitutes acceptance.

13. Contact Us

For questions about this Privacy Policy or our data practices: Email: privacy@vlzeliteexports.com

Thank you for trusting VLZ Elite Exports LLP. We value your privacy and are committed to handling your data with integrity and care.

Jagadish Vaskula & Roshan Selvamohan 

Founders, VLZ Elite Exports LLP 

Hyderabad, India